Our Commitment to Your Privacy

Protecting your personal information is our priority

Last Updated: October 30, 2026

Pokho Group are committed to protecting the privacy and personal information of our customers, website visitors, business partners, and users of our software products and services.

• 1. Information We Collect

  We collect several types of information from and about users of our website, including:

1.1 Personal Information

Contact Information: Name, email address, phone number,buusiness or company name and postal address provided through contact forms or software inquiries or book demo.

1.2 Technical Information

Usage Data: Information about how you interact with our website, including pages visited, time spent on pages, and navigation paths. Technical Data: IP address, browser type, operating system, and device information. Cookies: We use cookies and similar tracking technologies to enhance your browsing experience.

1.3 Software and Application Data

When you use our software products or applications, we may collect: Technical Data: Account login information, Information submitted through our software, User preferences and settings, and Technical logs and error reports.

• 2. How We Use Your Information

We use the information we collect for various purposes, including to:

1. To provide and maintain our software products and services.
2. To create and manage customer accounts.
3. To communicate with customers and respond to inquiries.
4. To improve software functionality and user experience.
5. To identify and reslive technical issues.
6. To maintain system security and prevent fraud.
7. To send important service updates and notifications.
• 3. Information Sharing and Disclosure

We do not sell or rent personal information to third parties. We may share information in the following circumstances:

1. Service Providers: Hosting providers, cloud platforms, payment processors, and technical service providers.
2. Business Partners: Where necessary to deliver agreed services.
3. Legal Authorities: When required by applicable law, regulation, or legal process.
4. Consent: With your consent or at your direction.

• 4. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

1. Secure Socket Layer (SSL) encryption for data transmission
2. Regular security assessments and monitoring
3. Access controls and authentication procedures
4. Staff training on data protection practices
5. Backup and recovery procedures
6. However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.
• 5. Data Retention

We retain personal information only for as long as necessary to fulfill the purposes described in this policy, provide our services, resolve disputes, maintain business records, and comply with applicable legal requirements.When information is no longer required, we take reasonable steps to delete or securely anonymize it.

• 6. Third-Party Links & Services

Our website may contain links to third-party websites, plugins, and services. These third-party sites have their own privacy policies, and we do not accept any responsibility or liability for their practices. We encourage you to read the privacy policies of any third-party websites you visit.

• 7. International Data Transfers

Depending on the nature of our services, personal information may be processed or stored on servers located in different countries.

• 8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated policy on this page with a revised "Last Updated" date. We encourage you to review this policy periodically.

• 9. Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:

Email: pokhogroup@gmail.com

Phone: +919354659603, +917739609603

Address: Pokho Group, First Floor,Yadav Complex,above union bank, karma,opposite PG Hospital Jhumri telaiya koderma 825409, Jharkhand